Open position
Support Engineer
Join Our Dynamic Team as a Support Engineer!
Sceptr is seeking a skilled Support Engineer to enhance our service capacity and elevate our Managed Services. Based in our Utrecht office, you’ll be part of the SSC team, focusing on Network and System Administration. We’re looking for a customer-focused, solution-driven professional with a keen analytical mind.
Your Role
- Own the support, delivery, and maintenance of Sceptr services.
- Troubleshoot incidents, manage changes, and be the go-to contact for our partners and customers.
- Utilize and diagnose Sceptr’s infrastructure, employing top-tier network and security monitoring tools to deliver managed services.
- Work remotely within large, complex customer environments.
What you Bring
- Experience supporting complex network environments and familiarity with ITIL processes.
- A passion for networking and Linux system administration in enterprise settings.
- Collaboration with DevOps and R&D teams to optimize and automate our SaaS environment.
- Strong problem-solving skills and dedication to resolving issues.
- Excellent communication skills in both Dutch and English.
- A continuous learning mindset, especially in DevOps and networking.
What We Offer
- Flexible working conditions.
- A vibrant, open workplace.
- Personalized coaching and support.
- Opportunities for growth and ongoing training.
- Autonomy and responsibility to make an impact.
- Competitive salary with a comprehensive benefits package:
- 12-month contract with potential for permanency.
- Pension plan.
- 8.33% holiday allowance.
- 24 vacation days.
- Company laptop and phone.
Ready to Grow with Us?
Sceptr is where you can truly develop your talents. If you’re ready for a challenge, let’s connect! Contact us with any questions, or apply by sending your resume and cover letter to info[at]sceptr.com.
No agencies, please.
